How people see it – The state of social at work
The technology service provider Appirio published some findings that most business people are more social personally than they are at work.
The findings show that twice as many managers are engaged in Social Media compared to the people they have in their teams. What the survey did not tell us is the reason why the people are using social platforms and features less than their managers. Are they not allowed to engage on communities at work? Are Social Media policies too much black and white? Or do they not see the benefits Social Media offers?
The positive outcome is that there is some understanding of culture and ownership of the social business as the driving factors for success. Although marketing seems to be owning the social business transformation, the question remains if this does not make space for a new position in companies like chief web officer or chief culture officer. Another question that could be raised in companies in my eyes.