Tag Archive for: Ads

News Update – Best of the Day

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daily1One of the early adapters in terms of company experts for social media is definitely Coca-Cola. Robin Grant has summarized their efforts, linked to relevant posts and just given companies some ‘guideline’ for a successful social media strategy.

And another case study on social media … but for non-profits: Tamar Weinberg refers to the interesting achievement of Epic Change – a small charity company with only 3 people.

Funny: Are you a business Tweeter? Just tell us which bird you are…

Best feature of social networks? The Pick-a-boo effect…

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pick-a-booDon’t we love to play this game with kids because we know how happy it makes them… Pick-a-boo. But as adults using social networks: What is it that makes us happy? Some weeks ago, I asked some friends of mine who in turn asked friends of theirs as well as their colleagues: What is the main benefitial feature of social networks? The most frequent answer that came up was the ‘Who has been on your profile lately’ feature which goes along the lines of ‘The Pick-a-boo’ effect.

Now, what does that mean ‘The Pick-a-boo’ effect’? Well, people register in social networks in order to get in contact or connected with peers, (old) friends or humans that are (or might be) interested in them or/and their work. The tricky point is that there are people in the world of social networks we don’t want to contact any longer, in the future or in general. Nevertheless, we still love to take a peek as we wonder if they are still interested in us, what they are up to and what impact is driving their lives. It’s kind of human vanity and curiosity thing. We want to compare ourselves with them, want to check out how ‘sexy’ our online (and offline) reputation is – not only in terms of business life. We want to play Pick-a-boo. We are there and everybody in social networks knows that, but we are not visible all the time. And, we would love not to be visible for everybody when we are looking at people’s profiles who appear not to be relevant for our life. But we’ll pop-up from time to time to stay ‘up to date’.

So, we make us accessible and available in social networks for those who are also users of these networks. As we don’t know the size of the target group of people who is interested in us, we want to find out about it. By this we are making the ‘ego-community’ transparent for ourselves. And most of us ‘social medians’ are eager and would love to know that, wouldn’t we? Some networks have acknowledged this desire of being famous and our nasty habit of being vain. And they satisfy our need and desire for that with great application features supporting this pick a boo effect: status updates, birthday calender or ‘contacts of your contacts’.

No matter if you are a sales person, a recruiter or a consultant. We all want to know how a person looks like after making a call, or attending a meeting or a conference. And we all want to know more about them, either because it facilitates a second conversation or because we would like to recruit someone or sell something. The more we know, the easier the effort. Playing Pick-a-boo has become standard.

The active Pick-a-boo
Let’s identify the active pick a boo effect in social networks. We try to find the person or/and go to a profile page, x-ray the contact or find out details on his mentality, personality or hobbies. So, we take a quick look at the profile and then we are off again. Sometimes, we might be going there for a second or a third time before getting in touch with that person. And the funny thing is: We know that the other person knows that we have been visiting their profile page. Is it because we want them to do the first step. Or we ‘pick-a-boo’ just to let them know, someone is interested.

The passive Pick-a-boo
The passive benefit of the pick a boo effect lies in the feature ‘Who has been to your profile’ application or widget. Although a paid service feature on some social networks (XING and LinkedIn), it is probably the most viewed or reloaded feature of active social ‘medians’, those users who have access to it. Why is this ‘pick a boo’ application so attractive for us? We can…
… receive transparency on the ego-community
… monitor the quantity and quality of visitors to our profiles
… identify our ‘personal branding target group’
… evaluate our job market options
… see how often Google is used for ‘Recruit-Googling’
… see who ‘delivers’ good contacts to us
and finally the best of all parts: Via the passive pick a boo effect, we can contact people and definitely have a starting point for a business and/or private conversation.

Spot On!
Seeing all these benefits of the Pick-a-boo application ‘Who has seen to your profile lately’, it surprises me that the biggest network of all, Facebook, still doesn’t have this application feature. Or will it be coming with the announcement of becoming a paid service platform? We will see…

Curious to hear your view and experience on the Pick-a-boo effect in social networks?

News Update – Best of the Day

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daily1Today, the focus is on personal branding and your career…

Are you a top executive? The so called C-level manager? And you want to understand what you resume needs in order to be interesting for recruiters. Meg Guiseppi has 10 top secrets for a great senior-level executive resume.

In our online social networks the term ‘friend’ has a complete different meaning than in our offline world. Getting this straight in terms of a strategy becomes even more complicated. Chris Brogan writes an interesting summary on friends, reputation and endorsement. And he makes us think how we handle this topic.

One thing is for sure… In order to be successful in business we all need a good contact network. Now, in the era of social networks the question rises what is more important: quantity or quality? Thomas Power gives an answer… (although there is no proof it sounds quite realistic).

Interested to hear about your view and how do you handle your friend, colleague, partner or customer relationships… – Tell us about it!

News Update – Best of the Day

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daily1Sponsorships on retail sites are more likely to convert into sales than clicks on organic search engine results… and visitors will spend more. This is what a new study by Engine Ready.

Another breaking deal is done! Facebook buys Friendfeed… and by doing that also a great real-time search-engine. Twitter refused a deal with Facebook some time ago and said ‘No!’. Now the question is if this was a strategic mistake? Or if their amangers hope for Google to buy Twitter. The future will tell us more…

As usual a very cool commercial video on ‘drugs and driving’ (just in German available but still easy to understand for the world)…

Google's new product list – or the freebie wishlist?

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gs-competitionIsn’t it wonderful sometimes. I mean, going on the plane… and going offline. I love it… And this small post is the result of it: obviously online…

The web is seen as the “freebie” media. And although I am seen as the “paid-content-advocat” and should not have done that… I have taken the issue of a magazine called ShortList… as it was a freebie. And all of a sudden, you read a magazine you would never have come across in your life. Yes, just as it is a freebie…

And with these freebies, you often get complete new insights and funny outlooks on the future of companies.

This happened to me last week, at London Heathrow airport. Waiting at the gate, I passed by a newsstand with freebies and found a magazine called ShortList…

In this magazine I found a very cool 10 bullets shortlist : “Where Google can go next”. It shares visions how Google could make us happy with new products and services. This shortlist seemed sometimes more realistic than a “vision impossible”. It created some freebie visions for Google which they might offer in the future.

I have decided to take my 5 favorites to share my comments (Best partner”) on those with you…

Google X-Ray
From the comfort of your desk you can check out the internal workings of people as they walk the world’s street.
Best partner: Earth TV – Possible doctors game: who finds the first broken rib in a city video…

Google Girlfriend
Worried your other half is having an affair? Simply track down and follow her every move with this handy satellite surveillance application.
Best partner: Twitter – Possible boy-friends game: how long it takes till somebody makes her aware of it…

Google dining
Why go to the expense and trouble of eating out? Simply order a takeaway then virtually take your seat at one of the world’s finest restaurants.
Best partner: toptable – Possible friends game: how long does it take to get thrown out of the restaurant? (Negative: You have to clear up yourself…!)

Google eyes
Having one set of peepers is limiting, but this lets you explore new angles by looking through other people’s eyes.
Best partner: Glassdoor – Compare what your competitor is about to launch, says about your company and if your employees earn to much.

Google Atoms
Being able to see trees, cars and people on the other side of the planet not enough for you? Zoom right in and study their atomic structure.
Best partner: Chemistry – There must be some more detailed way to dive into the chemistry of human’s ‘counter-gender’, right?

Spot On!
So, now that Google gets competition with Facebook (the social network just bought Friendfeed) I was wondering if this shortlist can be expanded with your help – Join in! Let’s be creative for Google and see if there might be something new that we want from them to develop.

Or has Google invented enough online freebies?

Is Twitter a sales tool?

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twitter-dollarIn a lot of talks and meetings with clients I am asked if Twitter is a sales tool. Now, what would you say? The university professor might answer with a Solomonic answer: “Well, it depends how you see it…”. Being a member of the Twitterati it is one of these questions where you have to hold on to your horses in order not to be too excited. The best answer is probably: “Yes, it is… and No, it is not!”…

The why for “Yes, it is”…
Looking at the latest development in the “Twittersphere” it can be said that the micro-blogging service can be used as a push tool for sales promotions meant to generate an upside in revenue. The best examples are accounts from companies like Dell (selling re-furbished IT for 3 mio. USD), Threadless (selling shirts – no numbers released yet) or Zappos (selling shoes – no numbers released yet).

Although we don’t know see any revenue figures of Threadless or Zappos, seeing the follower numbers alone offers the option to sell through the indirect way to this new “distribution list” by keeping up the conversation with new thoughts and ideas gathering engagement – or direct via ‘extraordinary’ offers. Just take a look at my sales statistic or metric, I summarized on the Dell Outlet account and you can evaluate your sales options.

Especially, the aviation industry has used the power of pushing their offers through this new media channel – thus uplifting their revenue figures. Some airlines like JetBlue (called “JetBlueCheeps“) and United Airlines (“twares”) offer cheap seats Twitter sales promotion programs (also for unsold tickets). The companies push their announcements via Twitter and the user -hopefully- listens to their Tweets and needs exactly the route offered.

In Germany Lufthansa has also started with sales promotions via Twitter – and obviously after this test the worldwide Twitter offering is “coming soon”.

The PRO view…
Yes, Twitter is a sales tool as there is no limit in terms of target-group, industry sector, the costs of the product or the product and service itself. Use it as a sales tool if you think your customers or your desired target-group is open-minded, loves last-minute offers or is ready to be engaged via social media.

The why for “No, it is.”
Nevertheless, the way how companies use Twitter to address their target-group with their sales promotions appears like some kind of old “watering can” marketing principle. Is this really time-to-market sales? Can this be called “targeting” which is the modern form of receiving sales promotions? One thing is for sure: Forecasting on such sales push activities is nearly impossible… the proof is in the test. But: once started, there is no way out. Sales promotions on Twitter are relying on the “hope” factor by offering an additional sales channel called “SomeTwitterAccountByOurCompany”.

And sales strategies go against the means of social media anyway. Sales philosophy is “We know what you want and here is your customized offer!” – social media is “We listen, learn and share what our customers want to buy from us!”.

From the airline examples we can learn that the offer is not just positive extra media promotion. It is limited in its sales power in a way that consumers need to be flexible and last-minute offer driven. Sounds a bit like the ebay way of selling…

So, Twitter sales promotions are relying on the “hope” factor by offering an additional sales channel called Twitter account. Some follow as they are just listening to the company or product development, some as they learn from the tweets and some as they want to share common knowledge. Not all followerrs really want to buy something. You are in good company when your company does not want to aggressively buy followers in order to go down the good old spam route.

The CON view…
No, Twitter is not a sales tool but more a customer service tool with the positive side-effect that you can sell indirect by giving good service, helping your customers and solving their problems in real-time. Don’t use it when you think your customers are bound to traditional cliches, rarely take the advantage of accepting fast shopping opportunities and don’t know what social media can do for them.

Spot On!
Generally speaking… – From a followers point of view (in this case meaning customers), there is a positive argument about Twitter sales promotions: Interested customers will follow (=read) the sales push tweet – uninterested won’t, they will ignore it. And customers don’t even have to delete the message like a spam mail. It is dying with the followers timelife stream…

Advice
The Critical question to ask are… Do we have a long-time social media strategy or do we just want to “drive” a short-time sales push? What have we done in the past to push our sales revenues? What worked out well? I am sure, if you ask yourself these questions, some more questions on your web strategy in terms of sales achievements will follow…

Am I right…?

News Update – Best of the Day

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daily1Why do also small businesses need a website? The answer is easy. A recent Nielsen Online custom survey from WebVisible, Inc. shows that if somebody wants to buy a product, 92% do some research online first and then might purchase locally. So, if small businesses do not have a website, these companies are “virtually invisible to these local consumers”.

Launching a product in today’s business scenario is not the easiest effort. So, tips are always appreciated. Here are three tips I found lately that put your prospects in the center of attention. My brief summary…
1. Make it easy for prospects to find and study your new product.
Customers need to be ready – Stop convincing them that they are ready!
“Research by MarketingSherpa shows that customers now find suppliers — not the other way around — in 80 percent of b-to-b transactions. B-to-b buyers like to research, analyze, and make rational group decisions.”
2. Encourage word-of-mouth marketing.
Find VIP editors and bloggers, customers and influencers that your customers trust in.
3. Let your prospects help you figure out your new-product launch message and media mix.
The Dell Ideastorm approach… – Make the “voice-of-the-customer” design, create and promote your products. “Then, use their specific language in your advertising copy as keywords to attract their Google searches, etc.”

The viral video to Guitar Hero 5 is probably causing a lot of talks in the world…

Real-time is the future and real-time starts with Twitter?

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It was about time to relaunch the Twitter front page and some days ago, Mashable already mentioned this next step. From the old front page it was nearly impossible to understand what this platform is all about, the new one shows what this platform could be in the future…

Twitter becomes more like a mixture of user-generated CNN, Facebook and Google in taking the best of bread from all platforms. It is a real time information exchange news service in a social networking coat.

new-twitter1
Now, their new front page focuses on their biggest benefit for every single user in the world: their real-time search engine. In placing this in the main center of attraction and attention, Twitter leaves a lot of open space for thoughts and speculations about their future strategy in expanding their business (and business value).

The new real-time strategy is supported by the three tag lines…
– Popular topics right now (main tags real-time search)
– Popular topics today (last 24 hours)
– Popular topics this week (last 7 days)

Will they finally follow the Google business? At least some kind of similar bottom up strategy can be seen in this approach. A road that Google started off some years ago…

old-twitterCompared to the old front page (see right), the main benefit of Twitter becomes more clear now for new users and makes the USP of the platform obvious right from the start.

If we are just talking about search and the business benefit of “being and knowing first-to-market”, this will be a clear winner for Twitter compared to Google where search results for certain topics can be some years old.

Real-time is the future (of news business) and real-time starts with Twitter?

News Update – Best of the Day

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daily1Monetizing social networking platforms still is one of the biggest challenges in social media. Now, if we have a close look at Reuters, Myspace and Twitter are planning new monetization models: Myspace becoming a place for video gamers and Twitter offering add-on services for business? If the Twitter plan will become the future for this social network, the founders need to think around different access prizing strategies in order not to loose the people that co-founded the business: small companies and bloggers.

Have you ever thought about how to use LinkedIn in an ideal world? Ari Herzog did. He shares his views and insights in his article 12 ways to use LinkedIn today.

London’s Piccadilly Circus is always a good place for the production of a commercial… Watch this funny Samsung spot for one of their mobiles.

Launch Bookstore auf The Strategy Web

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bookstore-tswDie Nachricht von dem Partner E-Commerce Strategie der QStores bei Quelle liest sich fast schon wie ein lustiger Zufall für mich. Erst gestern habe ich mein Blog The Strategy Web um einen neuen Bücher Shop erweitert. Allerdings mit aStore von Amazon, nicht QStore von Quelle…

Warum ein Book Store?
In den letzten Monaten habe ich ab und an Rezensionen geschrieben zu Büchern, die mich in irgendeiner Weise fasziniert, bewegt oder nachhaltig beeinflußt haben. Diese (Business)-Bücher wurden dann in der Sidebar als Widget “Buchempfehlung” vorgestellt. Leider verschwanden mit jedem Update einer Empfehlungen die anderen gänzlich – und grundsätzlich zu schnell.

Karl-Heinz Wenzlaff, der die Idee des Bookstores an mich herangetragen hat, meinte mal in einer Mail: “So schnell kommt man ja mit dem Lesen nicht nach, wie Sie die Buchempfehlungen wechseln”. Mag daran liegen, daß ich mir als ehemaliger Literaturwissenschaftler das schnelle Lesen beigebracht habe. Was hier jetzt aber eher kontraproduktiv war. Mit dem Bookstore kann ich das Problem elegant umgehen.

Was findet man im Bookstore?
Mein Bookstore trägt die Überschrift “Books and Recommendations” also nicht umsonst. Zukünftig werden dort unter der Rubrik Books Angebote zu relevanter Lektüre die Blogthemen betreffend integriert. Webstrategy, Marketing, Sales und Mobile Web sowie “Unterhaltsames und Nachdenkliches” bei Easy Listening (witzige, lustige und trotzdem nachhaltige DVDs) und Easy Strategy (moderne Startegieansätze der ‘Light-Version’ sowie Romane).

Wie schwierig ist es, ein aStore zu erstellen?
Überhaupt nicht schwer, denn mit den Amazon aStores benötigt man keine Programmierkenntnisse. Der Aufbau von aStores ist nahezu selbsterklärend. Man kann seine Kategorien selbst definieren, Farben & Design anpassen, die Sidebar konfigurieren und die finalen Versionen per Link, iFrame oder Frameset sehr einfach für jeden Blog-, Webseiten oder Communitybetreiber integrieren.

Monetarisierung oder Service?
Wer glaubt, als Amazon-Partner kann man seine Blogaktivitäten gut monetarisieren, der muß ein anderes Blogthema als ich haben. Vermutlich ist nahezu jedes andere Blogthema der Umsatzgenerierung dienlicher. In den letzten Wochen bin ich oft gefragt worden, welche Literatur man so in den Themen des Blogs ließt, um “Up-To-Date” zu bleiben. Der Bookstore ist ein Service für meine Leser – nicht mehr, nicht weniger.

Ich wünsche Euch viel Spaß und hoffe, dort gute Vorschläge und Empfehlungen eingebaut zu haben. Natüprlich erfährt der Bookstore regelmäßig ein Update…